Claims Information

Simple and clear claims guidance

Transparent, structured, and ready to help when you need it most.

Claims Information by Product

Choose your product to view the claims guide

Each product has its own claims process and required documents. Select a category below to find the relevant guide.

Motor vehicle insurance with guaranteed genuine spare parts across Indonesia

Need guidance?

The Raksa team is ready to guide you through every step of your claim. Contact us for questions, documents, or direct assistance.

PT Asuransi Raksa Pratikara is licensed and supervised by the Indonesian Financial Services Authority (OJK)