Home Insurance

Raksa EstateCare Insurance

Home Insurance or Raksa Estatecare Insurance is an insurance protection package for your home and its contents against the risks of fire, burglary, and various other coverage options tailored to your needs.

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Raksa EstateCare Insurance

Coverage Requirements

Coverage Requirement 1

The building is used solely as a residence (not used as a place of business).

Coverage Requirement 2

The road in front of the house is at least 3 meters wide (can be passed by two cars side by side).

Coverage Requirement 3

The house is of class 1 construction (the exterior walls, roof, and floor structure are not made of wood).

Insured Objects
  • The house building.
  • Furniture, household appliances, and other home contents (excluding motor vehicles, jewelry, antiques or works of art*, books, securities, plants, and animals).
*Antiques or works of art may be insured subject to the approval and special conditions of the Insurer.
Sum Insured
  • The house building.
  • Furniture, household appliances, and other home contents (excluding motor vehicles, jewelry, antiques or works of art*, books, securities, plants, and animals).
*Antiques or works of art may be insured subject to the approval and special conditions of the Insurer.
Coverage / Benefits Provided

Raksa EstateCare Insurance covers the risk of loss from:

  • Fire, lightning strikes, explosions, falling aircraft, and smoke
  • Flood, typhoon, storm, and lightning
  • Additional Benefits
Additional BenefitLimit
A.1 Burglary10% of the Total Sum Insured; Max. Rp100 Million
A.2 Damage caused by burglaryRp 1 million/incident
B. Legal Liability to Third PartiesRp 10 million / incident
C. Personal accident of the Insured and family members including domestic helpersRp 10 million/incident and during the coverage period, max. 5 people
D. Hospital allowance for the Insured and family members including domestic helpers*Rp 1 million/person/incident and during the coverage period, max. 5 people
E. Debris Removal CostRp 5 Million
F. Temporary Accommodation CostRp 1.5 Million / Month, Max. 6 Months
G. Fire Brigade CostRp 2 Million

* Other risks, as long as they are not excluded in the policy

Coverage Extensions
  • Riots and Civil Commotion
  • Flood, typhoon, storm, and lightning
  • Additional benefits
Premium Rates

Premium rates for fire risk and Flood coverage extensions refer to Appendix I and Appendix II of Financial Services Authority Circular Letter Number 6/SEOJK.05/2017 on the determination of Premium Rates or Contributions for the Property Insurance and Motor Vehicle Insurance lines of business in 2017.

Meanwhile, premium rates for riot coverage extensions and additional benefits follow the premium rates set by Asuransi Raksa

Insurance Purchase Procedure

Contact Marketing

Contact our marketing team via WhatsApp at 0857-7660-0600, or you can run a premium simulation at www.raksaonline.com. Our marketing team will contact you shortly.

Complete Your Data

Complete your data and fill out the Insurance Coverage Request Letter (SPPA). Our marketing team will guide you in completing the required information.

Submit Insurance Coverage Request

After submitting the insurance coverage request, our marketing team will contact you within 1x24 hours on business days.

Survey

Survey of the vehicle at your chosen location or directly at the nearest Raksa office, and attach the required documents along with the insurance coverage approval.

Payment

After completing your documents, you will proceed to the payment process; choose the method you prefer.

Policy

Your policy will be issued shortly.

Claim Procedure

Report the Claim

Immediately report the loss/damage to Asuransi Raksa within 3 x 24 hours. You may report it either verbally or in writing via 021-3859007/08 or by email to claim_nonmotor@araksa.com, and come directly to the nearest Asuransi Raksa service office.

Minimize the Loss

Take all steps within your power to minimize the extent of the loss, destruction, or damage.

Inspection

Preserve the affected part and make it available for inspection by a Raksa representative or surveyor.

Supporting Documents

Submit supporting documents: the official claim submission letter accompanied by a loss estimate, the incident report & chronology of events, the contractor's repair cost estimate if any property was damaged, a detailed and complete record of all matters concerning the loss/damage, photos of the damage, the Police Report Letter, and other relevant documents related to the claim settlement.

Claim Payment

Claim payment will be made within 30 (thirty) calendar days from the written agreement between the Insurer and the Insured on the amount of compensation to be paid.

Complaint Handling Service

Call Centre : 021-7226865

E – mail : claim_nonmotor@araksa.com

Easy Ways to Buy Insurance

Contact us by phone at 021-3859007 ext 5085 or email us directly at marketing7@araksa.com. You can also use the premium calculation simulation on our website, and our marketing team will contact you shortly.

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Product Information Summary

Download the Product Information for Home Insurance or Raksa Estatecare Insurance below.


Ask Asuransi Raksa

Phone: 021-3859007 ext 5085

Email: marketing7@araksa.com

Contact via WhatsApp
Information Services

Call Center

021-7226865

E-mail

raksaonline@araksa.com

Head Office

Wisma BSG 3rd Floor Jl. Abdul Muis No.40, Jakarta 10160

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PT Asuransi Raksa Pratikara is licensed and supervised by the Indonesian Financial Services Authority (OJK)

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PT Asuransi Raksa is regulated and supervised by the Indonesian Financial Services Authority (OJK)