Raksa StoreCare Insurance
Shophouse Insurance or Raksa StoreCare Insurance is a comprehensive protection package for your shophouse and its contents against the risks of fire, flood, and additional benefits for other risks as long as they are not excluded in the policy.
.avif)
A building in the form of a shophouse or kiosk in a mall or shopping center
.avif)
The road in front of the shophouse is at least 6 meters wide (passable by three cars side by side)
.avif)
A class 1 construction building (exterior walls, roof, and floor structure are not made of wood).
Based on the New Reinstatement Value, the sum insured must not be less than the reinstatement cost, as if the property were restored on the first day of the insurance period, meaning the cost of replacing the insured property with new property in the same condition but no better or more extensive than its condition when new.
Shophouse Insurance or Raksa StoreCare Insurance covers the risk of loss from:
| Additional Benefit | Limit |
|---|---|
| Money Storage and Money Transit | IDR 5 million/occurrence |
| Personal Accident | IDR 5 million/person/occurrence and throughout the coverage period; max. 10 people |
| Legal Liability to Third Parties | IDR 25 million/occurrence |
| Debris Removal Cost | IDR 2.5 million/occurrence |
| Rent Reimbursement / Temporary Accommodation Cost | IDR 3 million / month; max 6 months |
| Fire Brigade Charges | IDR 2.5 million/occurrence |
* Other risks, as long as they are not excluded in the policy
The premium rate for fire risk and the Flood coverage extension refers to Appendix I and Appendix II of the Financial Services Authority Circular Letter Number 6/SEOJK.05/2017 concerning the determination of Premium Rates or Contributions for the Property Insurance and Motor Vehicle Insurance lines of business in 2017.
Contact Marketing
Contact our marketing team via WhatsApp 0857-7660-0600 or you can run a premium simulation at www.raksaonline.com. Our marketing team will contact you shortly.
Complete the Data
Complete the data and fill out the Insurance Coverage Request Form (SPPA). Our marketing team will guide you in completing the required information.
Submit the Insurance Coverage Request
After submitting the insurance coverage request, our marketing team will contact you within 1x24 hours on business days.
Survey
A survey at the location of your choice or directly at the nearest Raksa office, attaching the required documents along with approval of the insurance coverage.
Pay
After completing your documents, you will proceed to the payment process; choose the method you prefer.
Policy
Your policy will be issued shortly.
Report the Claim
Immediately report the loss/damage to Asuransi Raksa within 3 x 24 hours. You can report it either verbally or in writing via the number 021-3859007/08 or by email to claim_nonmotor@araksa.com, and come directly to the nearest Asuransi Raksa service office.
Minimize the Loss
Take all steps within your power to minimize the extent of the loss, destruction, or damage.
Inspection
Preserve the affected part and make it available for inspection by a Raksa representative or surveyor.
Supporting Documents
Submit supporting documents: an official claim submission letter with an estimate of the loss, the incident report & chronology, a repair cost estimate from the contractor, a detailed record of the loss/damage, photos of the damage, the Police Report Letter, and other relevant documents.
Claim Payment
Claim payment will be made within 30 (thirty) calendar days from the written agreement between the Insurer and the Insured regarding the amount of compensation to be paid.
Call Centre : 021-7226865
E – mail : claim_nonmotor@araksa.com
Contact us by phone at 021-3859007 ext 5085 or send an email directly to marketing7@araksa.com. You can also use the premium calculation simulation on our website and our marketing team will contact you shortly.
Check PremiumDownload the Product Information for Shophouse Insurance or Raksa StoreCare Insurance below.
Phone: 021-3859007 ext 5085
Email: marketing7@araksa.com
Contact via WhatsAppCall Center
021-7226865
raksaonline@araksa.com
Head Office
Wisma BSG 3rd Floor Jl. Abdul Muis No.40, Jakarta 10160
PT Asuransi Raksa Pratikara is licensed and supervised by the Indonesian Financial Services Authority (OJK)
© 2026 PT Asuransi Raksa Pratikara. All rights reserved. | Privacy Policy
