We collect various types of information, including but not limited to:

• Personal information such as your name, email address, phone number, address, and other identifying details that you provide voluntarily when registering for or using our services.
• Automatically collected data such as information about your device, IP address, browser type, pages viewed, and your activity while using our website or application.

The information we collect may be used for the following purposes:

• To provide, manage, and maintain our services.
• To send information related to our products and services, including updates and promotions.
• To ensure security, prevent fraud, and protect the integrity of our services.
• To improve service quality, including content personalisation and recommendations based on user preferences.

We will not sell, rent, or disclose your personal information to third parties except under the following conditions:

• With your consent: when you give explicit permission.
• Third-party service providers: we may share your information with providers who help us run our business, such as hosting, analytics, and customer support services.
• Legal compliance: we may disclose personal information where required by law or in response to a valid request from government authorities.

We use reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmitting data over the internet is entirely secure.

You have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you.
• Deletion: request the deletion of your personal data in certain circumstances.
• Withdrawal of consent: where processing is based on consent, you may withdraw it at any time.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If there are material changes, we will notify you through a notice on our website or by email.

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: raksaonline@araksa.com
Address: Wisma BSG 3rd Floor Jl. Abdul Muis No.40, Jakarta 10160
Phone: 021-3859007

PT Asuransi Raksa Pratikara is committed to protecting your privacy and keeping your information secure in accordance with applicable privacy standards.