Raksa Store Care | PT Asuransi Raksa Pratikara

Non-Auto Claim Submission Procedure

Report the Claim

Immediately submit your claim report within 3 x 24 hours regarding the loss / damage to Asuransi Raksa.

Minimize the Loss

You may take all steps within your power to minimize the level of loss, destruction, or damage.

Inspection

You keep the affected part and make it available for inspection by a Raksa representative or surveyor.

Supporting Documents

You submit the following supporting documents:

Official claim submission letter accompanied by an estimate of the loss
Incident report & chronology of events
Repair cost estimate from the contractor if any property has been damaged
A detailed and as complete as possible report on all matters regarding the loss / damage
Photos of the damage
Police Report Letter
Other relevant documents related to the claim settlement

Claim Payment

Claim payment will be made within 30 (thirty) calendar days from the written agreement between the Insurer and the Insured regarding the amount of compensation to be paid.

Non-Auto Claim Reporting

Visit the Asuransi Raksa Office

You can file a report by directly visiting the Asuransi Raksa office nearest to you. Asuransi Raksa offices are spread across several regions. You can check the full address details here.

Contact Asuransi Raksa by phone/email

No time to come in person? Don't worry, you can report your claim either verbally or in writing. You can call 021-3859007/08 or email claim_nonmotor@araksa.com.

Product Information Summary

Download the Raksa Storecare Insurance (Shophouse Insurance) product information from PT Asuransi Raksa below.

Ask Asuransi Raksa

Phone: 021-7226865

Email: raksaonline@araksa.com

Contact

Information Services

Call Center

021-7226865

E-mail

customer_care@araksa.com

Head Office

Wisma BSG 3rd Floor Jl. Abdul Muis No.40, Jakarta 10160

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