Earthquake Insurance

Raksa Earthquake Insurance

Protect all your property with maximum coverage from Asuransi Raksa. With Earthquake Insurance or Raksa Earthquake Insurance, your property will be protected against all risks of earthquakes, volcanic eruptions, fire and explosions following an earthquake and/or volcanic eruption, and tsunamis

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Raksa Earthquake Insurance
How to File a Non-Auto Claim

Report Claim

Promptly notify the Insurer, by telephone at 021-3859007/08 or by fax at 021-3859004/05/06 or by email at claim_nonmotor@araksa.com.

Obligations of the Insured

At the time loss or damage occurs, the Insured is obliged to:

  • As far as possible save the insured property and or interests and allow other parties to help save such property and or interests

  • Secure the insured property and or interests that still hold value

  • Provide full assistance to the Insurer or other parties appointed by the Insurer to investigate the loss or damage that occurred

Written Statement

Within 60 (sixty) calendar days from the written claim report notification, provide a written statement describing the circumstances of the loss / damage according to what is known or suspected, details of everything lost, damaged or destroyed and also everything not affected by such loss and or damage.

Supporting Documents

Prepare the required documents, including the following:

  • Claim report form

  • Copy of the policy

  • Official Report from the local Chief of Police or a Statement Letter from the Village Head regarding the event

  • A detailed and complete report on the circumstances of the loss / damage

  • Other supporting claim documents

Compensation Claim

No later than 12 (twelve) months from the occurrence of the loss and or damage, submit a compensation claim to the Insurer regarding the amount of the loss incurred.

Non-Auto Claim Reporting

Visit an Asuransi Raksa Office

You can file a report by coming directly to an Asuransi Raksa office near you. Asuransi Raksa offices are spread across several regions. You can check the full address details here.

Contact Asuransi Raksa by phone/email

Don't have time to come in person? No worries, you can report your claim either verbally or in writing. You can contact us at 021-3859007/08 or by email at claim_nonmotor@araksa.com.

Product Information Summary

Download the Product Information for Raksa Earthquake Insurance (Earthquake Insurance) from PT Asuransi Raksa below.


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Phone: 021-7226865

Email: raksaonline@araksa.com

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PT Asuransi Raksa is regulated and supervised by the Indonesian Financial Services Authority (OJK)