Raksa Earthquake Insurance
Protect all your property with maximum coverage from Asuransi Raksa. With Earthquake Insurance or Raksa Earthquake Insurance, your property will be protected against all risks of earthquakes, volcanic eruptions, fire and explosions following an earthquake and/or volcanic eruption, and tsunamis

Report Claim
Promptly notify the Insurer, by telephone at 021-3859007/08 or by fax at 021-3859004/05/06 or by email at claim_nonmotor@araksa.com.
Obligations of the Insured
At the time loss or damage occurs, the Insured is obliged to:
As far as possible save the insured property and or interests and allow other parties to help save such property and or interests
Secure the insured property and or interests that still hold value
Provide full assistance to the Insurer or other parties appointed by the Insurer to investigate the loss or damage that occurred
Written Statement
Within 60 (sixty) calendar days from the written claim report notification, provide a written statement describing the circumstances of the loss / damage according to what is known or suspected, details of everything lost, damaged or destroyed and also everything not affected by such loss and or damage.
Supporting Documents
Prepare the required documents, including the following:
Claim report form
Copy of the policy
Official Report from the local Chief of Police or a Statement Letter from the Village Head regarding the event
A detailed and complete report on the circumstances of the loss / damage
Other supporting claim documents
Compensation Claim
No later than 12 (twelve) months from the occurrence of the loss and or damage, submit a compensation claim to the Insurer regarding the amount of the loss incurred.
Visit an Asuransi Raksa Office
You can file a report by coming directly to an Asuransi Raksa office near you. Asuransi Raksa offices are spread across several regions. You can check the full address details here.
Contact Asuransi Raksa by phone/email
Don't have time to come in person? No worries, you can report your claim either verbally or in writing. You can contact us at 021-3859007/08 or by email at claim_nonmotor@araksa.com.
Download the Product Information for Raksa Earthquake Insurance (Earthquake Insurance) from PT Asuransi Raksa below.
Phone: 021-7226865
Email: raksaonline@araksa.com
ContactCall Center
021-7226865
customer_care@araksa.com
Head Office
Wisma BSG 3rd Floor Jl. Abdul Muis No.40, Jakarta 10160
PT Asuransi Raksa Pratikara is licensed and supervised by the Indonesian Financial Services Authority (OJK)
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