Personal Accident Insurance

Raksa AccidentCare Insurance

Personal Accident Insurance, or Raksa AccidentCare Insurance, is a personal accident insurance that provides compensation / financial compensation to you, your family, or your employees who suffer total/partial permanent disability or death, including medical expenses incurred due to a covered accident. Safeguard your life from the risk of accidents with the AccidentCare protection guarantee from Asuransi Raksa

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Raksa AccidentCare Insurance
How to File a Claim

Report the Claim

Submit your claim report promptly within 5 calendar days from the date of the accident.

Prepare Supporting Documents

The claim documents that must be submitted include:

  • Claim submission/notification letter

  • Original policy or a photocopy

  • Photocopy of the National Identity Card

  • Official report detailing the accident that occurred

  • Claim Form completed and signed by the attending physician

  • If the Insured passes away, include the autopsy report, a photocopy of the death certificate, and witness statements

  • If the Insured goes missing, include the accident report and the search termination letter from the authorities, along with a statement from the heirs agreeing to return the benefit if the Insured is found alive

  • If the Insured suffers permanent disability, include the medical examination report (Visum) from the doctor and witness statements

  • Original receipts for treatment costs

  • Other relevant documents related to the settlement of the claim


Amount of Claim Payment
  • If the Insured passes away due to an accident, the Insurer will provide compensation up to the maximum Sum Insured under coverage A. This compensation will be reduced if the Insured has already been paid compensation for permanent disability

  • If the Insured has an accident resulting in permanent disability (total/partial), the Insurer will provide compensation in accordance with the Schedule of Compensation in the policy

  • For every accident requiring medical treatment, the Insurer will provide a benefit up to the maximum sum insured under coverage C

Non Auto Claim Reporting

Visit an Asuransi Raksa Office

You can report directly by visiting the Asuransi Raksa office nearest to you. Asuransi Raksa offices are spread across several regions. You can check the full address details here.

Contact Asuransi Raksa by phone/email

Don't have time to come in person? No worries, you can report your claim either verbally or in writing. You can contact us at 021-3859007/08 or email claim_nonmotor@araksa.com.

Product Information Summary

Download the product information for Raksa AccidentCare Insurance (Accident Insurance) by PT Asuransi Raksa below.


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Phone: 021-7226865

Email: raksaonline@araksa.com

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021-7226865

E-mail

customer_care@araksa.com

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Wisma BSG 3rd Floor Jl. Abdul Muis No.40, Jakarta 10160

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